Product Information

Giclée printing is a fine art digital printing method using specialist archival pigment inks and acid-free papers; creating gallery-quality inkjet prints with excellent depth of colour, longevity and stability.

The print process involves squirting microscopic dots of pigment ink onto high-quality fine art or photographic papers using sophisticated high-end inkjet printers with exceptional accuracy, wide tonal range and colour gamut.

Put simply - giclée printing is the highest quality method of reproducing original artwork!

Our frames are hand-made in the UK from solid English oak. Each frame has a moulding width (border thickness) of 20mm and comes complete with perspex glazing. We use perpex as it clearer, safer, stronger, and less likely to shatter than glass.

The oak we use is completely natural and untreated - each frame has a unique grain pattern and texture.

All frames include wall hanging clips on the backing board for both portrait and landscape hanging. A5 and A4 frames also include strut-back stands so can either be stood up or wall-mounted.

8x8" Wreath Prints are framed in a 10x10" solid oak frame. 10x10" Wreath Prints are framed in a 12x12" solid oak frame.

Both size frames include wall hanging clips on the backing board. 10x10" frames (for 8x8" prints) also include a strut-back stand.

All framed Wreath Prints include a textured snow-white, white-core, conservation grade mount and backing board. Our mounts have a border thickness of 1.5".

The aperture of the mounts we use for Wreath Prints are as follows:

- 8x8" prints have a mount aperture of 7x7"

-10x10" prints have a mount aperture of 9x9"

Why do we do this?

We print all of our artwork with enough 'white space' around the design to ensure it looks perfect once framed, with or without a mount. Our Wreath Prints have enough white space around the artwork to work beautifully in an un-mounted frame. So, when we mount them, our mounts cover some (0.5") of this 'white space' to balance the artwork correctly and allow the mount to provide the perfect amount of 'white space'.

This means if customers would like to frame their Wreath Prints themselves, they have the option of using an un-mounted frame with excellent results. If they want to mount and frame (which we think works best), we recommend doing so in the same way we do it - with a mount that covers a little of the 'white-space' around the Wreath design so that the mount can provide the perfect amount of 'white space' for the artwork.

Delivery POLICY

We deliver to the UK as standard and we post all orders over £50.00 to UK addresses for free!

We also can send orders overseas - options for overseas postage will be displayed during checkout if your address is outside of the UK. Please contact us or email us if, during checkout, no postage options are displayed and we will do our best to help!

Overseas postage rates vary greatly depending on the country you live in so if in doubt, please email us before ordering and we can obtain postage quotes for international delivery for you.

We aim to dispatch all orders within 2 working days (Monday - Friday). Usually we can dispatch orders within 1 working day though.

For UK postage on UNFRAMED prints we use Royal Mail - this is usually a 1-3 day service (dependant on how busy they are) so please allow adequate time for your order to arrive. 

For UK postage on FRAMED prints we use Hermes - this is usually a 2-4 day service and full tracking will be provided from the moment we dispatch your order to the moment it has been delivered.

*Please check your emails, including your 'junk' folder for shipping updates from us and also from Hermes.*

For International Deliveries - postage time can be anywhere from a few days to a few weeks depending on where we are posting to. We will always obtain a proof of postage when we send an order and after that, we can't do much more than hope international orders arrive swiftly!

If you require a faster turnaround please contact us or email us and we will do our best to help you.

As we are a small business that does everything in-house we cannot offer next day delivery in most cases. We print all artwork to order and because of this, our turnaround isn't quite as fast as Amazon Prime!

For UK orders, we use Royal Mail for UNFRAMED prints and Hermes for FRAMED prints.

*Please check your emails, including your 'junk' folder for shipping updates from us and full tracking information from Hermes*

For international orders, we use different couriers depending on the country we are shipping to.

Yes. All orders can be collected from our address in NR21, North Norfolk. The option to collect your order can be selected during checkout and is free of charge.

Returns and exchanges

If you change your mind about an item you've purchased, it's no problem. Just let us know as soon as possible and we can cancel and refund your order.

If your order has already been posted or received you have 30 days from the day it was posted to return or exchange it.

All returned or exchanged items must be in their original condition with no damage or signs of wear.

Refunds will be sent after the item has been successfully received by us and will not include postage fees.

Please note that we are unable to accept returns or exchanges on personalised prints such as Personalised Wreath prints unless they are damaged or defective.

Before sending anything back to us, please email us and request a return. Once your return has been accepted we will let you know how and where to send your artwork back to.

Yes. Customers are responsible for their own return charges. We recommend sending via a tracked service. 

Unfortunately we are not able to receive returns of Personalised Prints unless they are defective or not what you ordered.

Commissions & bespoke artwork

Possibly... if you would like to commission some artwork please contact us at hello@alicecunliffedesign.co.uk with the details of what you'd like and we'll be in contact if it is something we are able to do

That depends on details such as the type and size of the artwork you would like us to create, whether or not you want to hold the rights to the artwork and how long the artwork will take. Please contact us or email us for a quote.

ANY OTHER QUESTIONS?

Please use our contact form or email us